Feature Hero Background
World's First AI Interview solution

AI Call Screening

Conduct AI call screening via WhatsApp in 7 languages with automated voice questioning, soft skills analysis, and instant transcriptions. Eliminate manual phone screens and reduce time-to-hire by 70%.

→ STEP 1

How AI Call Screening Works: From
Setup to Evaluation in 6 Steps

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1. Automated Hiring Group from Job Description

  • tickPaste the Job Description
  • tickAI Extracts Key Skills
  • tickSkill-Based Mapping
  • tickCreates role-specific screening questions tailored to the position
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2. Review & Edit Skills

  • tickEdit Hiring Group Name
  • tickAdd New Skills
  • tickRemove Irrelevant Skills
  • tickProceed with Custom Setup
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3. Choose AI Call Screening

  • tickSelect AI Call Screening as the hiring round
  • tickThe platform automatically creates role-specific screening questions tailored to the position
  • tickSets up the complete call screening framework instantly
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4. Language Selection

tickChoose the language for AI call screening delivery:
  • English - For international and urban hiring
  • Hindi - For North India markets
  • Kannada - For Karnataka region
  • Marathi - For Maharashtra region
  • Malayalam - For Kerala region
  • Arabic - For Middle East markets
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5. Custom Question Integration

  • tickInclude company-specific questions about culture fit or availability
  • tickAdd scenario-based questions to test problem-solving approach
  • tickInclude explanations for correct answers (optional)
  • tickMaintain your unique screening standards while leveraging automation
Call Configuration Settings

6. Call Configuration Settings

  • tickSet expected call duration (typically 10-15 minutes)
  • tickConfigure retry attempts if call fails to connect (up to 3 retries)
  • tickEnable/disable call recording (recording is mandatory by default)
  • tickSet deadline for candidates to complete the call screening (66 hours standard)
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7. WhatsApp Link Generation

  • tickGenerates unique WhatsApp invitation links for each candidate
  • tickSends automated messages with call screening instructions
  • tickTracks message delivery and read status in real-time
  • tickMonitors candidate engagement and call initiation
  • tickProvides complete visibility into screening pipeline status
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8. Bulk Candidate Management

  • tickDrag-and-drop Excel files with candidate lists
  • tickWhatsApp numbers must be valid and active
  • tickSelect multiple candidates for bulk invitation
  • tickIntegration support with existing Applicant Tracking Systems (ATS) for seamless data sync
Learn how companies in Manufacturing, Healthcare, Financial Services use AI Interviews for high-volume hiring with custom configurations.
Step 2 and 3 Background

→ STEP 2

WhatsApp Invitation — Instant
Candidate Engagement

When candidates are selected for AI call screening, they receive an automated WhatsApp message containing:

  • tickScreening invitation: Clear explanation of the AI call screening process
  • tickCompany information: Your organization name and role details
  • tickInstructions: Step-by-step guidance on how to initiate the call
  • tick"I am ready" button: Candidate-controlled call initiation
  • tickDeadline reminder: Time limit to complete the screening (66 hours)

The system queues the call request and initiates the AI call screening within minutes of candidate confirmation.

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STEP 3

AI Call ScreeningAutomated Voice Interview

Once the candidate clicks 'I am ready,' the AI call screening begins with professional voice interaction:

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Call Flow:

  • tickIntroduction: AI introduces itself, the company, and the role being discussed
  • tickConsent & Recording: AI informs the candidate that the call is being recorded
  • tickScreening questions: AI asks each question clearly in the selected language
  • tickResponse collection: Candidate answers verbally; AI listens and records responses
  • tickAdaptive questioning: AI may ask clarifying follow-up questions based on responses
  • tickCall conclusion: AI thanks the candidate and explains next steps
Natural Conversation

Natural Conversation:

  • tickClear pronunciation and natural voice pacing
  • tickAppropriate pauses for candidate responses
  • tickPatient listening without interruption
  • tickProfessional tone throughout the screening
Call Duration:

Typical AI call screening lasts 10-20 minutes depending on the number of questions and candidate response length.

Step 4 Background

STEP 4

Retry Logic Ensuring Call
Connection Success

The AI call screening system includes intelligent retry logic to maximize successful connections:

Retry Logic
  • tickInitial call attempt: System tries to connect the call when candidate clicks 'I am ready'
  • tickRetry 1: If connection fails, system automatically retries after 2 minutes
  • tickRetry 2: Second failure triggers another retry after 5 minutes
  • tickRetry 3: Third failure triggers final retry after 10 minutes
  • tickManual retry option: After 3 automatic failures, candidate receives option to retry manually via WhatsApp

Failure Reasons:

Candidate phone busy
Poor network
Invalid WhatsApp number
Candidate declined the call

Retail & E-Commerce and Logistics companies use multi-language AI interviews to hire frontline staff at scale.

STEP 5

Recording & Transcription Complete
Call Documentation

Call Recording:

  • tickMandatory recording: All calls are recorded for quality, compliance, and evaluation
  • tickSecure storage: Recordings stored securely with access controls
  • tickPlayback capability: Recruiters can listen to full call recordings from the dashboard
  • tickAudio quality: Clear audio capture of both AI questions and candidate responses
Call Recording
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Transcription Process:

  • tickQuestion-wise format: Each question and corresponding answer transcribed separately
  • tickLanguage preservation: Transcription in the language spoken during the call
  • tickTimestamp markers: Time markers for easy navigation within transcripts
  • tickSpeaker identification: Clear distinction between AI questions and candidate responses
  • tickEnglish translation: Optional translation to English for multilingual screenings
Step 6 Background

STEP 6

AI ReportsInstant Call Screening Analysis

Overall Score (0-100%)

  • Response relevance to questions asked
  • Completeness and depth of answers
  • Communication clarity and coherence
  • Overall qualification match to role requirements

Ready to get started?

Talk to us today

NextCoWorks, JP Nagar,
Bengaluru, Karnataka 560078

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